Knowledge Centre
Everything we know, so you can decide with confidence.
How we repair, the choices you have, and what to do before you bring a device in. Honest, practical guidance from the workshop, not marketing.
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Cracked or damaged screen
Lines, flicker or smashed glass. What it means and what fixes it.
Start here →Device will not charge
Often the cable or debris, sometimes the port or battery. How to tell.
Start here →Battery problems
Draining fast, shutting down or swelling. When replacement is right.
Start here →Device will not turn on
Dead, stuck on a logo or restarting. The likely causes in order.
Start here →Water or liquid damage
What to do in the first hour, and why not to charge it.
Start here →Guides
Repair or replace? An honest guide
When a device is worth keeping, and when replacement is the better call.
Read →Charging port: cleaning or replacement?
Why most charging faults are debris, not a broken port.
Read →Liquid damage: first aid
What to do in the first hour, and what not to do.
Read →How to pack your device for courier repair
Pack it safely so it reaches us in one piece.
Read →Device care: making your device last longer
Batteries, screens, ports, liquid and backups — the workshop's honest guidance.
Read →Repair quality, explained
Genuine Manufacturer vs ExpressTech Premium
What the two quality grades mean, and how we explain your options before work begins.
Read →Why repair quality matters
The difference part quality makes to how a repair feels and lasts.
Read →iPhone screen quality explained
OLED and LCD, what we fit as standard, and what we test before return.
Read →Phone battery quality explained
What is inside a replacement battery, and how every battery repair is tested.
Read →How we repair
What we test before returning your device
The checks every repair passes before it goes back to you.
Read →The parts we use, and why
Premium and Genuine parts, chosen for the device.
Read →How our diagnostics work
The exact price is quoted up front — complex faults carry a €30 diagnostic, credited toward repair.
Read →How ExpressTech works
How your repair works, step by step
The exact stages every repair moves through, and what happens at each one.
Read →Repair times explained
Honest turnaround expectations for every device family — and why they differ.
Read →Your data during a repair
Exactly what we do and don't touch, and the precautions worth taking.
Read →Your rights and our promises
Knowledge Centre
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