Knowledge Centre
Everything we know, so you can decide with confidence.
How we repair, the choices you have, and what to do before you bring a device in. Honest, practical guidance from the workshop, not marketing.
How we repair
What we test before returning your device
The checks every repair passes before it goes back to you.
Read →The parts we use, and why
Genuine Apple, Premium OEM and Standard OEM, chosen for the device.
Read →How our diagnostics work
Free assessment on clear faults, €30 on complex ones, credited toward repair.
Read →Guides
Repair or replace? An honest guide
When a device is worth keeping, and when replacement is the better call.
Read →Charging port: cleaning or replacement?
Why most charging faults are debris, not a broken port.
Read →Liquid damage: first aid
What to do in the first hour, and what not to do.
Read →How to pack your device for courier repair
Pack it safely so it reaches us in one piece.
Read →Device care: making your device last longer
Batteries, screens, ports, liquid and backups — the workshop's honest guidance.
Read →Fix a problem now
Cracked or damaged screen
Lines, flicker or smashed glass. What it means and what fixes it.
Start here →Device will not charge
Often the cable or debris, sometimes the port or battery. How to tell.
Start here →Battery problems
Draining fast, shutting down or swelling. When replacement is right.
Start here →Device will not turn on
Dead, stuck on a logo or restarting. The likely causes in order.
Start here →Water or liquid damage
What to do in the first hour, and why not to charge it.
Start here →Repair quality, explained
Genuine Manufacturer vs ExpressTech Premium
What the two quality grades mean, and how we explain your options before work begins.
Read →Why repair quality matters
The difference part quality makes to how a repair feels and lasts.
Read →iPhone screen quality explained
OLED and LCD, what we fit as standard, and what we test before return.
Read →Phone battery quality explained
What is inside a replacement battery, and how every battery repair is tested.
Read →How ExpressTech works
How your repair works, step by step
The exact stages every repair moves through, and what happens at each one.
Read →Repair times explained
Honest turnaround expectations for every device family — and why they differ.
Read →Your data during a repair
Exactly what we do and don't touch, and the precautions worth taking.
Read →Your rights and our promises
Knowledge Centre
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