Do
- Note your battery health if the device shows it
- Note whether it shuts down with charge remaining
- If the screen or back is lifting, stop using it and bring it in
- Back up your device while it still holds enough charge
Battery problems
My battery is not behaving
Batteries wear over time, and most battery faults are a straightforward battery replacement. Draining fast, dropping in big jumps, poor battery health, or shutting down with charge left are all signs of an aged battery. A swollen battery is different and needs care. A battery fault is not the same as a charging fault, so it helps to know which you have before you book.
Reopens 10:00
Nationwide repairs — Collection & Return anywhere in Ireland
Independent by choice, Irish-owned since 2007 1,000+ Google reviews, 4.5 stars
A swollen or bulging battery, a lifting screen or back, or a device that runs hot is a safety risk. Stop using it, do not press on it, do not charge it, and bring it in for safe handling.
Which device is it?
Pick your device and this repair stays chosen. You’ll see the exact price for your model next.
iPhoneFrom €59Choose your model →
SamsungFrom €60Choose your model →
Google PixelFrom €79Choose your model →
OnePlus
OnePlusFrom €89Choose your model →
iPadFrom €75Choose your model →
MacBook and MacFrom €130Choose your model →
Microsoft SurfaceFrom €89View repairs →
Apple WatchView repairs →
Laptop
LaptopFrom €150View repairs →
Game console
Game consoleView repairs →
Not sure?
Not sure which device you have?
Find your model →
What you might be seeing
Drains much faster than it used to
A full charge does not last the day. Usually an aged battery that has lost capacity.
Battery health warning, or low health
The device reports reduced battery health or a service message. A replacement restores capacity.
Shuts down suddenly with charge left
It powers off at 20 to 40 percent, often in the cold. A classic sign of a worn battery.
Will not hold charge, drops in big jumps
The percentage falls quickly or unevenly. The cell can no longer hold a steady charge.
Swollen battery: lifting screen or back
The screen or back is bulging or lifting, or gaps are opening. This is a safety issue, handle with care.
Runs hot, or feels slow
It heats up, or the system limits performance to protect an aged battery. A new battery usually restores normal speed.
Likely causes, and what to do
Do not
- Do not press, puncture or bend a swollen battery
- Do not leave a swollen or very hot device charging unattended
- Do not assume every charging problem is the battery, the port is common too
- Do not keep using a device that is bulging or getting hot
Battery replacement is quick and common
A new battery restores the capacity a worn one has lost, and it is same day for most models. A swollen battery is replaced with extra care for safe handling. If the device charges but will not hold, a battery is usually the answer. If it will not charge at all, that can be the charging port instead, so where it is unclear we confirm with a diagnostic first.
The repair that usually fixes it
We confirm the exact repair and price on the repair page for your model. Pick what matches your situation.
Battery replacement
Drains fast, poor health, shuts down with charge left, or will not hold. A new battery restores capacity.
About battery replacementSwollen battery, handled safely
A bulging or lifting battery is replaced with extra care. Stop using it and bring it in.
About battery replacementWill not charge at all? It may be the port
If it does not charge in the first place, that can be the charging port rather than the battery.
Won’t charge? Start hereNot sure? Start with a diagnostic
If it is unclear whether it is the battery or the port, a diagnostic confirms it, credited if you proceed.
How diagnostics workKnow the price before you decide
Assessment
The exact price is confirmed before any work begins — complex faults carry a €30 diagnostic, credited toward your repair.
One price, either way
Walk-in and prepay-online prices are identical. Collection and return adds a flat €30 per shipment, round trip.
No surprises
The price shown is the price paid, confirmed before work begins. No additional paid work is carried out without your approval.
Exact prices are on the repair page for your model. Choose your device below to see them.
Why ExpressTech
Independent by Choice.
Not tied to a manufacturer service queue, which is why we identify your device properly before we order, and agree the price before we start.
Irish-owned since 2007 · 1,000+ Google reviews at 4.5 stars.
The price is agreed first
You get the price before any work begins. If we find something else, we stop and tell you rather than adding it to the bill.
What it costs to find out
The exact price is confirmed before any work begins. Complex faults, including liquid damage, no-power, intermittent faults and logic board issues, carry a €30 diagnostic fee. If you go ahead with the quoted repair, the €30 is credited in full toward the repair cost. If the device cannot be repaired, no repair charge applies beyond any agreed diagnostic or assessment fee.
Turnaround you can plan around
It depends on the device. The exact time is on the repair page for your model, and we confirm it before work begins.
The warranty
12-month warranty on parts and workmanship.
Parts you can trust
Genuine Manufacturer parts available for many repairs. We’ll clearly explain the available quality choices before work begins.
Your data stays yours
We do not access your personal data during standard hardware repairs.
Fully tested before collection
Before your device comes back to you, we test the repaired function and the key functions around it.
Still not sure?
Book a diagnostic
If the cause is not clear, a diagnostic finds it. The fee is credited toward the repair if you go ahead.
All of Ireland
Based in Dublin. Repairing for all of Ireland.
Walk in without an appointment, or we collect and return anywhere in Ireland.
Walk in, Dublin 2110 Baggot Street Lower. No booking needed.Collection & ReturnNationwide door-to-door courier, €30 flat round trip, fully insured and tracked.Post it yourselfPost your device using your own courier. Our packing guide keeps it safe.
Fully insured
Covered door to door, both directions.
Fully tracked
You can see where it is at every stage.
Returned to your door in 3 to 4 working days
Collection Monday to Friday, anywhere in Ireland.
Packaging guidance
A short guide so it travels safely, whichever way you send it. Read the guide →
For organisations
Business & Education
Fleet devices, invoicing and procurement that fits how your organisation buys.
Schools & universities
iPad and device fleets for education
Learn more →
Business
SME and enterprise fleets: laptops, phones, tablets
Learn more →
Public sector
Audit-ready procurement
Learn more →
IT companies
The repair team behind your SLAs
Learn more →
VAT invoices standard. PO acceptance for business, schools and public sector. Asset-tag tracking and per-device repair reports. Direct invoicing to the account, with no minimum device count.
Common questions
Why is my battery draining so fast?
Batteries lose capacity as they age, so a full charge stops lasting the day. A replacement restores capacity. Your battery health reading, if the device shows one, is a good guide to how worn it is.
Is a swollen battery dangerous?
Yes, a swollen or bulging battery is a safety risk. Stop using it, do not press on it, and do not charge it. A swelling battery needs to be replaced, and we handle it with care. Bring it in rather than leaving it charging unattended.
It charges but does not hold. Is that the battery or the charging port?
If it charges but will not hold, that is usually the battery. If it will not charge at all, that is more often the charging port. Because they can look similar, a diagnostic confirms which, so you do not pay for the wrong repair.
Does a worn battery slow my phone down?
It can. Some devices reduce performance to protect an aged battery, so the phone feels slow. A new battery usually restores normal speed as well as battery life.
A real place, with real people
Visit us, or talk to us.
Dublin Repair Centre
Monday – Thursday8:00 – 18:00
Friday8:00 – 17:00
Saturday10:00 – 16:00
SundayClosed
110 Baggot Street Lower, Dublin 2
Walk in — no appointment needed
Collection & return — anywhere in Ireland, same price
Send it — tracked both ways
Call01 644 9555 · Mon–Sat
WhatsAppSend a photo of the damage
Get a QuoteA person answers — it stays inside ExpressTech
DirectionsDublin Repair Centre
Email remains available on the contact page. Get a Quote is the primary digital route — it keeps the conversation here rather than handing it to a mail client.