For IT support partners
Repair partner for IT support companies.
Your client, our bench. We take the hardware repair — collected, priced before work, tested and returned with a per-device report — and leave the IT relationship where it belongs, with you.
We reply during opening hours, usually within one working day.
- Boundary
- Repair only. Not IT support.We do not offer helpdesk, endpoint or device management, and we say so to your client if asked.
- Invoicing
- We invoice you, not your end clientVAT invoice to your company; the client stays your customer. A per-device report — device, fault, work, parts, date — for your client file.
- Volume
- From one device to a monthly batchRepairs across your clients can travel as one shipment. No minimum device count.
- Collect
- Arranged courier collection
- Nationwide, tracked and insured, Mon–Fri. Terms and cost confirmed per job.
- Approve
- Price confirmed before work
- No additional paid work without your approval.
- Invoice
- VAT invoice, POs accepted
- Asset-tag tracking and a per-device repair report.
- Cover
- 12-month warranty
- Parts and workmanship. Liquid damage excluded.
- Walk in
- Dublin 2, Mon–Sat
- Baggot Street. No appointment needed.
Batch repairs
One collection. One shipment. However many devices are in it.
Courier collection is arranged per shipment, not per device, with terms and cost confirmed per job before anything is collected. Ten client devices travel as one collection, not ten. Devices are logged individually under your organisation and come back together. How Collection & Return works →
1 device
1collection per shipment
5 devices
1collection per shipment
10 devices
1collection per shipment
How it works
From first contact to invoice, one process.
The same route whether it is a single device or a collection of thirty.
1 · Tell us
What needs repair
Devices, faults, rough numbers. We confirm the right route: walk-in, collection, or a batch.
2 · Hand over
We collect, or you drop in
Nationwide collection, tracked and insured — or walk in to Dublin 2.
3 · Confirm
Assess and agree the price
Each device is logged to your organisation. Anything extra is confirmed with you first.
4 · Repair
Repair and test
We test the repaired function and the key surrounding functions before anything leaves the bench.
5 · Return
Return, VAT invoice, report
Tracked return or collection. VAT invoice on completion; per-device report on request.
Partner account
One accountable repair bench behind your support desk.
Set up once. Then every repair — from any site — is logged, approved and invoiced the same way.
- Devices logged under your organisation, by asset tag where you use them
- Price confirmed per device before any work begins
- Purchase orders accepted; account terms agreed at setup
- VAT invoice per repair, with a repair report available for audit or asset registers
- Phones, tablets, MacBooks, Windows laptops, Surface and Chromebooks
- Repairs across sites collected into one shipment
- Turnaround confirmed per job, before work begins
- Repair only. We are not an IT support provider, and say so.
For finance and procurement
Everything you need to set us up as a supplier.
Stated plainly, and available in writing on request. Request supplier details →
| Company | ExpressTech, 110 Baggot Street Lower, Dublin 2, D02 TY44 |
|---|---|
| VAT | VAT invoice on every repair · VAT No. IE4278385PH |
| Purchase orders | Accepted from organisations of all sizes. Account and payment terms agreed at supplier setup. |
| Warranty | 12 months on parts and workmanship. Does not cover new accidental damage, misuse or unrelated faults after the repair; liquid damage repairs are excluded. |
| If we cannot fix it | No repair charge. Any agreed diagnostic or assessment fee for complex faults still applies, as set out before work begins. |
| Extra work | No additional paid work is carried out without customer approval. If we find another issue during repair, we explain it clearly and confirm the cost before proceeding. |
| Data | We do not access, transfer or erase customer data without explicit instruction. NDAs and data handling agreements are available on request. |
Since 2007
Repairing across Ireland from Dublin 2
1,000+ reviews
Google, 4.5 stars
Independent by choice
Not manufacturer-authorised — deliberately
Every device
tested before it leaves the bench
Trusted by individuals, schools, businesses and public-sector teams across Ireland.
Next step
Tell us what your clients need repaired.
Two minutes. We come back within one working day with the right route and what happens next.
Start a partner enquiryPrefer to talk?
01 644 9555 · WhatsApp · hello@expresstech.ie
Mon–Thu 8:00–18:00 · Fri 8:00–17:00 · Sat 10:00–16:00
110 Baggot Street Lower, Dublin 2, D02 TY44
Common questions
Do you accept purchase orders?
Yes. Purchase orders are accepted from businesses, schools and public-sector bodies of any size. Account and payment terms are agreed when we set you up as a supplier, and every repair is invoiced with VAT.
How is Collection & Return priced for a batch?
Per shipment, not per device: one arranged collection covers the whole collection-and-return journey for one shipment regardless of how many devices are in it, tracked and insured, Monday to Friday. Terms and cost are confirmed per job before anything is collected.
Do you access data on our devices?
We do not access, transfer or erase customer data without explicit instruction. NDAs and data handling agreements are available on request. We recommend keeping a backup as a general precaution before any repair.