iPhone
Screen, battery, charging port and diagnostic repairs for staff and shared public-sector iPhones.
For public sector and government
Repair services for public-sector teams.
Walk-in, courier and approved batch repairs for government, semi-state and regulated public-sector organisations across Ireland. VAT invoices, PO acceptance, asset-tag tracking, repair reports and a data-safe repair approach as standard.
Built for public-sector workflows. VAT invoices, PO support and audit-ready repair records.
Devices public-sector teams send us
Repairs for the devices used every day in public-sector teams.
From front-line iPads to civil-service MacBooks and field-team laptops, ExpressTech repairs the devices public-sector organisations across Ireland rely on.
iPad
Front-line, fieldwork and operations iPad repairs, including screen, battery and charging issues.
MacBook
Apple Silicon and Intel MacBook screen, battery, keyboard, charging and diagnostic repairs.
Laptop
Dell, HP, Lenovo, ASUS and Acer laptop repairs for office, hybrid and field-based public-sector teams.
Microsoft Surface
Surface Pro, Surface Laptop and Surface Book repairs for hybrid public-sector teams.
Tablets
Samsung Galaxy Tab and other public-sector tablet repairs across model generations.
How public-sector repairs work
A clear repair workflow for public-sector device repairs.
Whether it is a single staff device or a larger fleet collection, we keep the route clear from first contact to invoice, with the paperwork your finance team and asset register need.
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Tell us your scope
Send us the device types, fault range and repair volume. We can confirm whether walk-in, Collection & Return or batch courier is the right route, and whether a PO is needed before work begins.
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Devices logged with asset references
On receipt we log each device by serial number, asset-tag reference and repair ticket. The records are issued back to your team for matching against your asset register.
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We repair, test and update you
Our technicians repair the devices, test the key functions and keep the named contact updated through the workflow. Any extra work is confirmed and quoted before it begins.
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VAT invoices and repair reports
VAT invoices are issued automatically. Per-device repair reports are available on request for compliance, audit and asset-register purposes.
Service routes for public sector
Three clear routes for public-sector repairs.
Approved staff walk-in, Collection & Return courier collection from your office, or a dedicated public sector account for ongoing repair support.
Approved staff walk-in
Approved staff walk into our Dublin 2 repair centre with their device. We confirm the repair before any work begins and invoice your public sector account.
Visit our store →Collection & Return
For office-based fleets and larger batches, book courier collection and return online. Tracked, asset-reference-friendly, with paperwork on every collection.
Book Collection & Return →Open a public sector account
Set up a dedicated public sector account for VAT invoicing, PO acceptance, fleet management and account-level repair reporting.
Set up a public sector account →Trusted since 2007
A repair partner public-sector teams can rely on.
Clear paperwork, VAT invoicing, PO acceptance, data-safe repairs and a 12-month warranty on every public-sector repair.
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100,000+ repairs since 2007
Trusted by households, schools, businesses and public-sector teams across Ireland.
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1,000+ Google reviews
Independent customer feedback built one repair at a time.
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12-month warranty
Parts and workmanship covered on every public-sector repair.
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VAT invoices and PO acceptance
Issued automatically. Clear paperwork for your finance team.
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Hardware-only repairs
Your data is never accessed, transferred or erased during the repair process.
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Repair reports for asset registers
Per-device repair reports available on request, ready to match against your asset register.
Trusted by businesses, schools, semi-state organisations and public-sector teams across Ireland.
Why independent fleet support
ExpressTech compared to the manufacturer channel
How managed repair for public-sector fleets compares with the typical manufacturer or authorised-channel route.
ExpressTech
Manufacturer channel
Turnaround
Turnaround agreed per account. Most repairs are completed on the bench at our Dublin workshop.
Often sent away, with turnaround measured in days to weeks.
Repair depth
Component-level repair where it is the right outcome, so the device you already own is kept in service.
Commonly resolved by a device swap or full unit replacement.
Data handling
We do not access, transfer or erase customer data without explicit instruction. NDAs and data-handling agreements are available on request.
Replacement or factory reset is a common part of the process, so data retention is not guaranteed.
Account contact
A named account contact for your organisation.
General consumer support queue.
Procurement
VAT invoices, purchase-order acceptance, asset-tag tracking and per-device repair reports as standard.
Consumer-oriented, with limited procurement support.
No minimum device count. There is no repair charge if a device cannot be fixed, aside from any agreed diagnostic or assessment fee for complex faults. Every repair is backed by a 12-month warranty on parts and workmanship.
Circular by default
Repair that supports your ESG goals
For procurement teams working to ESG and sustainability mandates, repair is the lower-impact path. Keeping working hardware in service is a practical way to act on those commitments.
Extend device life
Repair keeps devices you already own working for longer, so they are replaced when they genuinely need to be, not by default.
Reduce e-waste
Repairing and reusing hardware diverts devices from the waste stream and reduces demand for new units.
A documented choice
Per-device repair reports give your team a clear record of repair-over-replace decisions for internal and ESG reporting.
This supports the direction of the EU Right to Repair Directive (Directive 2024/1799) and your organisation's right to choose repair.
Get started
Schedule a Fleet Audit
Tell us about your fleet and we will come back with the right route, indicative turnaround and account setup. No minimum device count.
Common questions from public-sector teams
Do you accept Purchase Orders from public sector and government teams?
Yes. We accept POs from public-sector and government teams. Send us your PO before the repair begins, or set up a public sector account so future POs are processed automatically. VAT invoices follow each repair.
Do you provide repair reports for asset register and audit?
Yes. Per-device repair reports are available on request. Each report includes the device serial number, your asset-tag reference, the repair work completed, the parts fitted and the date. Suitable for asset registers, finance audits and compliance records.
How do you handle data on public-sector devices during a repair?
We do not access your personal data during standard hardware repairs. Your data is never accessed, transferred or erased during the repair process. We recommend backing up the device before any repair as good practice.
Can our team walk a device in to the Dublin 2 repair centre?
Yes. Approved staff can walk in to our Dublin 2 repair centre with a device on a public sector account. We confirm the repair before any work begins and invoice the account, not the staff member.
Do you collect devices from offices outside Dublin?
Yes. Our nationwide Collection & Return courier service collects from any address in Ireland and returns the device after the repair. Larger batches can be arranged through your account contact.
What warranty applies to public-sector repairs?
Every repair carries a 12-month warranty on parts and workmanship. The warranty applies to the specific repair we completed and is recorded on your VAT invoice. Full terms are on our Warranty page.
For public sector and government customers
Talk to a public sector repair specialist.
Tell us about your devices, your team size and your repair workflow. We will help you choose the right walk-in, Collection & Return or account route for your public-sector or government team.
We reply during opening hours.