€30 Collection & Return
Flat courier service fee for collection and return. Paid online when booking your courier repair.
Collection & Return · Nationwide
Door-to-door device repairs.
Anywhere in Ireland. €30 flat for tracked collection and return. Book your courier repair online first. After your order is placed, we organise tracked collection and return for your device.
Collection & Return €30. We organise collection after checkout.
How Collection & Return works
A clear repair workflow, door to door.
From first contact to your device returning safely, we keep the route clear and confirm the price before any work begins. Most Collection & Return repairs are completed within 3 to 4 working days, door to door. Dublin customers booking the previous business day, or before 10:00am, may receive same-day collection priority where eligible. Subject to repair type, courier availability and Dublin location.
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Book your courier repair online.
Choose the courier repair option and complete your online booking. This lets us confirm your details before collection is arranged.
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We organise collection.
After your order is placed, we arrange tracked and insured courier collection, Monday to Friday, from your home, office or school.
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We repair and test.
Your device is repaired in our Dublin workshop and tested before return. We confirm any extra cost before additional work begins.
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We return your device.
Your repaired device is packaged and returned to your door. Every repair carries a 12-month warranty on parts and workmanship.
Pricing
Simple pricing. Confirmed before any work begins.
Confirmed before work begins
Repair prices are confirmed by phone or email before any work starts. VAT invoices are available for business and school accounts.
Decide not to go ahead? No problem.
Nothing happens without your approval. If you choose not to proceed after the quote, we return your device: the €30 already covers the round trip, and you pay nothing else beyond any agreed diagnostic fee.
Before collection
How to prepare your device for Collection & Return.
Back up your data.
We do not access your files, but a recent iCloud, Google or local backup is always recommended before any device leaves home.
Remove cases and accessories.
Take off the case, screen protector and any add-ons before collection. Do not include the charger unless we ask for it.
Keep account details ready.
Some repairs may need account or passcode steps for testing. We will tell you if anything is needed before repair.
Package your device.
Wrap the device securely in bubble wrap and place it in a small, firm box with padding all around, so it cannot move. A padded envelope on its own is not enough. See the full packing guide.
Other ways to send your device
Post your device or use your own courier.
Most customers book ExpressTech Collection & Return so we organise the courier door to door. If you would rather send the device yourself, you can post your device or use your own courier to our Dublin 2 store.
ExpressTech Collection & Return
Book online and we organise tracked courier collection from your address to our Dublin 2 workshop, then return the repaired device to you. Collection & Return is €30 flat per shipment, round trip — tracked and insured, door to door, Monday to Friday. The repair cost is confirmed before any work begins.
Book Collection & Return →Post your device or use your own courier
Send the device to our Dublin 2 store using your own postal service or courier. There is no ExpressTech collection charge for this route. The repair cost is confirmed before any work begins.
ExpressTech 110 Baggot Street Lower Grand Canal Dock Dublin 2, D02 TY44 IrelandPick up the repaired device from the store at no extra charge, or ask us to courier it back under the €30 Collection & Return fee, which covers the round trip.
When your device arrives, we create a repair ticket and send you text and email updates as it moves through each stage, from received and in progress to waiting for parts, completed, ready for collection or ready for return courier.
Why Collection & Return
A repair partner trusted across Ireland.
Tracked and insured courier collection Monday to Friday, premium parts, data-safe repairs and a 12-month warranty on every job.
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100,000+ repairs since 2007
Trusted by households, schools and businesses across Ireland.
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1,000+ Google reviews
Independent customer feedback built one repair at a time.
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12-month warranty
Parts and workmanship covered on every courier repair.
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Tracked and insured, door to door
Courier collection from your address to our Dublin workshop and back again.
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Hardware-only repairs
Your data is never accessed, transferred or erased during the repair process.
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Schools and business accounts
VAT invoices, PO acceptance and dedicated routes for multiple devices.
Trusted by customers, schools and businesses across Ireland.
Common questions about Collection & Return.
How much does courier collection cost?
The courier service is €30. It is paid online when booking your courier repair. The repair cost is confirmed separately before any work begins.
Where in Ireland do you collect from?
After your order is placed, we organise courier collection from anywhere in Ireland. Same-day collection where available in Dublin; next working day collection for most other locations nationwide.
How long do courier repairs take?
Usually 3 to 4 working days door to door, including collection and return. The exact timing depends on the device, fault and parts availability, and we confirm it before work begins.
Is my data safe during a courier repair?
Yes. We do not access your personal data during standard hardware repairs. We do not access, transfer or erase your data during the repair process. We always recommend backing up before sending.
What if my device cannot be repaired?
We contact you before any work is carried out. If the device cannot be repaired, it is returned safely to you. We confirm any inspection or repair cost before work begins.
Can schools and businesses use this service?
Yes. Schools, colleges and business accounts can use courier collection, with VAT invoicing and PO acceptance available.
Can I post my device to ExpressTech or use my own courier?
Yes. You can send the device to our Dublin 2 store using your own postal service or courier. The address is ExpressTech, 110 Baggot Street Lower, Grand Canal Dock, Dublin 2, D02 TY44, Ireland. When the device arrives, we create the repair ticket and you receive text and email updates as it moves through each stage. The repair cost is confirmed before any work begins. You can pick up the repaired device from the store at no extra charge, or ask us to courier it back, with the return courier charge of €30 when ExpressTech arranges the return.
For Collection & Return customers
Need help before booking?
Tell us your device, issue and county. We can help you choose the right courier repair before you place the order online.
We reply during opening hours.
Visit us
Our Dublin 2 repair centre.
Walk in any time during opening hours. No appointment needed. Or send by tracked courier from anywhere in Ireland.
Opening hours
- Monday to Thursday
- 8:00 to 18:00
- Friday
- 8:00 to 17:00
- Saturday
- 10:00 to 16:00
- Sunday
- Closed
Getting here
- 5-minute walk from Pearse Street DART
- Buses 4, 7, 39A stop nearby
- Limited paid parking on Baggot Street
B2B and education
Sending devices for a business or school?
Schools and business accounts use courier collection regularly. We handle multiple devices, VAT invoicing and PO acceptance.
For Business
Send one device or a fleet by courier. VAT invoicing, PO acceptance and dedicated routes for office and field-based teams.
Set up a business account →For Schools
Bulk iPad, Chromebook and laptop repairs by courier. School-account routing, PO acceptance and clear paperwork on every collection.
Set up a school account →