Do
- Try a different cable and plug you know are good
- Look into the port for lint or debris, in good light
- Note whether it charges at a certain angle, or not at all
- If it was near liquid, power it off and keep it off
Won’t charge
My device won’t charge
A device that will not charge is not always a broken charging port. Often it is the cable, the plug or debris in the port, and sometimes it is the battery or liquid inside. Here is how to tell the difference before you book, so you get the right repair the first time.
Reopens 8:00
Nationwide repairs — Collection & Return anywhere in Ireland
Independent by choice, Irish-owned since 2007 1,000+ Google reviews, 4.5 stars
If the device got wet, do not charge it. Charging a device with liquid inside is when most extra damage happens.
Which device is it?
Pick your device and this repair stays chosen. You’ll see the exact price for your model next.
iPhoneFrom €59Choose your model →
SamsungFrom €50Choose your model →
Google PixelFrom €90Choose your model →
OnePlus
OnePlusFrom €90Choose your model →
iPadView repairs →
MacBook and MacFrom €119Choose your model →
Microsoft SurfaceFrom €90View repairs →
Laptop
LaptopView repairs →
Game console
Game consoleView repairs →
Not sure?
Not sure which device you have?
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What you might be seeing
Nothing happens when plugged in
No charging symbol, no light, no response. Often a cable, plug or port issue, sometimes the battery.
Charges only at a certain angle
It charges if you hold the cable just so. Usually a loose or worn charging port, or a failing cable.
Shows the charging symbol but does not gain power
It looks like it is charging but the percentage does not rise. Often a battery or a board level fault.
Drops quickly or dies at higher percentages
The device shuts down with charge remaining, or drains fast. Usually a battery that has aged.
Was exposed to liquid
It stopped charging after contact with water or a spill. Treat this as liquid damage, not a simple port.
Will not turn on at all
Completely dead, even on a known good charger. Best confirmed with a diagnostic.
Likely causes, and what to do
Do not
- Do not force a cable or push objects into the port
- Do not charge a device that has been in liquid
- Do not assume it is the port, the battery is common too
- Do not keep trying chargers if it is completely dead
Usually repairable, once we know why
Cable, port cleaning, charging-port replacement and battery repairs are all common and same day for most models. A charging-port replacement is not always the right first repair, so where the cause is not obvious we run a quick diagnostic and confirm before any work. Liquid related faults are treated as liquid damage.
The repair that usually fixes it
We confirm the exact repair and price on the repair page for your model. Pick what matches your situation.
Charging port cleaning or replacement
Debris, a loose or worn port. We clean first where we can, and replace the port if needed.
About charging-port repairBattery replacement
Charges but does not hold, dies with charge left, or ages quickly. A new battery restores capacity.
About battery replacementLiquid damage treatment
Stopped charging after contact with liquid. This needs corrosion treatment, not just a port.
Liquid damage first aidNot sure? Start with a diagnostic
Completely dead, or the cause is unclear. A diagnostic finds it, and the fee is credited if you proceed.
How diagnostics workKnow the price before you decide
Assessment
The exact price is confirmed before any work begins — complex faults carry a €30 diagnostic, credited toward your repair.
One price, either way
Walk-in and prepay-online prices are identical. Collection and return adds a flat €30 per shipment, round trip.
No surprises
The price shown is the price paid, confirmed before work begins. No additional paid work is carried out without your approval.
Exact prices are on the repair page for your model. Choose your device below to see them.
Why ExpressTech
Independent by Choice.
Not tied to a manufacturer service queue, which is why we identify your device properly before we order, and agree the price before we start.
Irish-owned since 2007 · 1,000+ Google reviews at 4.5 stars.
The price is agreed first
You get the price before any work begins. If we find something else, we stop and tell you rather than adding it to the bill.
What it costs to find out
The exact price is confirmed before any work begins. Complex faults, including liquid damage, no-power, intermittent faults and logic board issues, carry a €30 diagnostic fee. If you go ahead with the quoted repair, the €30 is credited in full toward the repair cost. If the device cannot be repaired, no repair charge applies beyond any agreed diagnostic or assessment fee.
Turnaround you can plan around
It depends on the device. The exact time is on the repair page for your model, and we confirm it before work begins.
The warranty
12-month warranty on parts and workmanship.
Parts you can trust
Genuine Manufacturer parts available for many repairs. We’ll clearly explain the available quality choices before work begins.
Your data stays yours
We do not access your personal data during standard hardware repairs.
Fully tested before collection
Before your device comes back to you, we test the repaired function and the key functions around it.
Still not sure?
Book a diagnostic
If the cause is not clear, a diagnostic finds it. The fee is credited toward the repair if you go ahead.
All of Ireland
Based in Dublin. Repairing for all of Ireland.
Walk in without an appointment, or we collect and return anywhere in Ireland.
Walk in, Dublin 2110 Baggot Street Lower. No booking needed.Collection & ReturnNationwide door-to-door courier, €30 flat round trip, fully insured and tracked.Post it yourselfPost your device using your own courier. Our packing guide keeps it safe.
Fully insured
Covered door to door, both directions.
Fully tracked
You can see where it is at every stage.
Returned to your door in 3 to 4 working days
Collection Monday to Friday, anywhere in Ireland.
Packaging guidance
A short guide so it travels safely, whichever way you send it. Read the guide →
For organisations
Business & Education
Fleet devices, invoicing and procurement that fits how your organisation buys.
Schools & universities
iPad and device fleets for education
Learn more →
Business
SME and enterprise fleets: laptops, phones, tablets
Learn more →
Public sector
Audit-ready procurement
Learn more →
IT companies
The repair team behind your SLAs
Learn more →
VAT invoices standard. PO acceptance for business, schools and public sector. Asset-tag tracking and per-device repair reports. Direct invoicing to the account, with no minimum device count.
Common questions
Is a device that will not charge always a charging port problem?
No. It is often the cable or plug, or debris in the port, and sometimes the battery or liquid inside. That is why a charging-port replacement is not always the right first repair. Where the cause is not obvious we run a quick diagnostic and confirm before any work.
My phone shows the charging symbol but does not gain power. What is wrong?
If it shows charging but the percentage does not rise, the port is often fine and the fault is usually the battery or the board. A diagnostic confirms which, so you do not pay for the wrong repair.
It only charges when I hold the cable at an angle.
That usually points to a worn or loose charging port, or a failing cable. Try a known good cable first. If it still needs an angle, the port likely needs cleaning or replacing.
It stopped charging after getting wet.
Treat this as liquid damage rather than a simple charging repair. Do not charge it. Power it off, keep it off, and get it treated quickly, because corrosion continues inside after the outside feels dry.
A real place, with real people
Visit us, or talk to us.
Dublin Repair Centre
Monday – Thursday8:00 – 18:00
Friday8:00 – 17:00
Saturday10:00 – 16:00
SundayClosed
110 Baggot Street Lower, Dublin 2
Walk in — no appointment needed
Collection & return — anywhere in Ireland, same price
Send it — tracked both ways
Call01 644 9555 · Mon–Sat
WhatsAppSend a photo of the damage
Get a QuoteA person answers — it stays inside ExpressTech
DirectionsDublin Repair Centre
Email remains available on the contact page. Get a Quote is the primary digital route — it keeps the conversation here rather than handing it to a mail client.