Won’t turn on

My device won’t turn on

A device that will not turn on can have several causes, and the same blank screen can mean very different things. It might be the battery, the charging port, a liquid fault, the screen, or a board level issue. Because more than one fault can look identical, the honest first step is often a diagnostic rather than a guess.

Nationwide repairs — Collection & Return anywhere in Ireland

Independent by choice, Irish-owned since 2007 1,000+ Google reviews, 4.5 stars

If the device was exposed to liquid, do not charge it or try to power it on. That is when corrosion does the most damage. Power it off and bring it in quickly.

Which device is it?

Pick your device and this repair stays chosen. You’ll see the exact price for your model next.

Not sure which iPhone you have?

What you might be seeing

Completely dead

No light, no sound, no vibration, even on a known good charger. Several causes are possible.

Stuck on the logo, or boot looping

It reaches the logo then restarts, again and again. This can be software or hardware.

Turns on then keeps restarting

It powers up and reboots by itself, over and over. Best confirmed with a diagnostic.

Black screen, but it still vibrates or rings

It responds but shows nothing. That often points to a screen fault rather than a dead device.

Would not power on after a drop

It went dark after a knock. Could be the screen, the battery, or an internal connection.

Would not power on after liquid

It died after contact with liquid. Treat this as liquid damage, not a simple power fault.

Likely causes, and what to do

Do

  • Try a known good charger for a few minutes, then look for any sign of life
  • Note what happened just before: a drop, liquid, or an update
  • Note whether it vibrates or makes sound with a black screen
  • If liquid was involved, power it off and keep it off

Do not

  • Do not assume it is beyond repair, many of these are fixable
  • Do not keep force restarting a device that shows no life at all
  • Do not charge a device that has been in liquid
  • Do not open the device or try board level work yourself

Usually repairable, once we find the cause

Most devices that will not turn on can be repaired, but the right repair depends on the cause, and several faults produce the same blank screen. A device that still vibrates or rings often has a screen fault. A dead device can be a battery, a charging port, liquid, or the board. Rather than guess, we run a diagnostic to find the real cause, and the fee is credited toward the repair if you proceed.

The repair that usually fixes it

We confirm the exact repair and price on the repair page for your model. Pick what matches your situation.

Start with a diagnostic

The honest first step. Several faults look identical, so we find the real cause. The fee is credited if you proceed.

How diagnostics work

Battery or charging fault

Dead or will not charge can be the battery or the charging port. Often fixable once confirmed.

Won’t charge? Start here

Screen fault (it vibrates or rings)

If it responds but shows nothing, that often points to the screen rather than a dead device.

Screen problems? Start here

Liquid was involved

If it died after getting wet, treat it as liquid damage. Do not charge it, get it treated quickly.

Liquid damage first aid

Know the price before you decide

Assessment

The exact price is confirmed before any work begins — complex faults carry a €30 diagnostic, credited toward your repair.

One price, either way

Walk-in and prepay-online prices are identical. Collection and return adds a flat €30 per shipment, round trip.

No surprises

The price shown is the price paid, confirmed before work begins. No additional paid work is carried out without your approval.

Exact prices are on the repair page for your model. Choose your device below to see them.

Why ExpressTech

Independent by Choice.

Not tied to a manufacturer service queue, which is why we identify your device properly before we order, and agree the price before we start.

Irish-owned since 2007 · 1,000+ Google reviews at 4.5 stars.

The price is agreed first

You get the price before any work begins. If we find something else, we stop and tell you rather than adding it to the bill.

What it costs to find out

The exact price is confirmed before any work begins. Complex faults, including liquid damage, no-power, intermittent faults and logic board issues, carry a €30 diagnostic fee. If you go ahead with the quoted repair, the €30 is credited in full toward the repair cost. If the device cannot be repaired, no repair charge applies beyond any agreed diagnostic or assessment fee.

Turnaround you can plan around

It depends on the device. The exact time is on the repair page for your model, and we confirm it before work begins.

The warranty

12-month warranty on parts and workmanship.

Parts you can trust

Genuine Manufacturer parts available for many repairs. We’ll clearly explain the available quality choices before work begins.

Your data stays yours

We do not access your personal data during standard hardware repairs.

Fully tested before collection

Before your device comes back to you, we test the repaired function and the key functions around it.

Still not sure?

Book a diagnostic

If the cause is not clear, a diagnostic finds it. The fee is credited toward the repair if you go ahead.

All of Ireland

Based in Dublin. Repairing for all of Ireland.

Walk in without an appointment, or we collect and return anywhere in Ireland.

Fully insured

Covered door to door, both directions.

Fully tracked

You can see where it is at every stage.

Returned to your door in 3 to 4 working days

Collection Monday to Friday, anywhere in Ireland.

Packaging guidance

A short guide so it travels safely, whichever way you send it. Read the guide →

For organisations

Business & Education

Fleet devices, invoicing and procurement that fits how your organisation buys.

VAT invoices standard. PO acceptance for business, schools and public sector. Asset-tag tracking and per-device repair reports. Direct invoicing to the account, with no minimum device count.

Common questions

My phone is stuck on the logo or keeps restarting. What is wrong?

A boot loop can be software or hardware, from the battery, storage or the board. It is not one single fault, so we run a diagnostic to find the real cause before any work, rather than guess.

The screen is black but it still vibrates and rings. Is that fixable?

Usually yes. If it responds but shows nothing, that often points to a screen fault rather than a dead device. We confirm with a diagnostic and then fit the right repair.

It went dead after getting wet.

Treat it as liquid damage. Do not charge it or try to power it on, because corrosion continues inside after the outside feels dry. Power it off, keep it off, and get it treated quickly for the best chance.

Can you tell me the cost before you open it?

For a device that will not turn on, the cost depends on the cause, which becomes clear once we run a diagnostic. The diagnostic fee is credited toward the repair if you go ahead, and we confirm any cost with you before further work.

A real place, with real people

Visit us, or talk to us.

Dublin Repair Centre

Monday – Thursday8:00 – 18:00
Friday8:00 – 17:00
Saturday10:00 – 16:00
SundayClosed

110 Baggot Street Lower, Dublin 2
Walk in — no appointment needed
Collection & return — anywhere in Ireland, same price
Send it — tracked both ways

Email remains available on the contact page. Get a Quote is the primary digital route — it keeps the conversation here rather than handing it to a mail client.