My phone is stuck on the logo or keeps restarting. What is wrong?
A boot loop can be software or hardware, from the battery, storage or the board. It is not one single fault, so we run a diagnostic to find the real cause before any work, rather than guess.
The screen is black but it still vibrates and rings. Is that fixable?
Usually yes. If it responds but shows nothing, that often points to a screen fault rather than a dead device. We confirm with a diagnostic and then fit the right repair.
It went dead after getting wet.
Treat it as liquid damage. Do not charge it or try to power it on, because corrosion continues inside after the outside feels dry. Power it off, keep it off, and get it treated quickly for the best chance.
Can you tell me the cost before you open it?
For a device that will not turn on, the cost depends on the cause, which becomes clear once we run a diagnostic. The diagnostic fee is credited toward the repair if you go ahead, and we confirm any cost with you before further work.