Dublin workshop, serving all of Ireland
MacBook Diagnostics
A cracked screen explains itself. Won’t power on, or boots then restarts, needs a proper inspection.
Reopens 8:00
Nationwide repairs — post it to us from anywhere in Ireland, or Local Collection & Return in Dublin and local areas
Independent by choice, Irish-owned since 2007 1.1k Google reviews, 4.5 stars
Which MacBook is it?
Pick your model and you'll see the exact price before anything begins. Diagnostic time depends on the fault.
MacBook Pro
MacBook Air
iMac
MacBook
Mac mini
Other models
Don’t see your model? Search the site — every generation is welcome. Not sure which model you have? Click the Apple menu → About This Mac.
Not sure which one you need?
Independent by Choice.
Not tied to a manufacturer service queue — which is why we identify your device properly before we order, and agree the price before we start.
Irish-owned since 2007 · 1.1k Google reviews at 4.5 stars.
You get the price before any work begins. If we find something else, we stop and tell you rather than adding it to the bill.
The exact price is confirmed before any work begins. Complex faults, including liquid damage, no-power, intermittent faults and logic board issues, carry a €30 diagnostic fee. If you go ahead with the quoted repair, the €30 is credited in full toward the repair cost. If the device cannot be repaired, no repair charge applies beyond any agreed diagnostic or assessment fee.
Diagnostic time depends on the fault.
12-month warranty on parts and workmanship.
Genuine Manufacturer parts available for many repairs. We’ll clearly explain the available quality choices before work begins.
We do not access your personal data during standard hardware repairs.
Before your device comes back to you, we test the repaired function and the key functions around it.
Based in Dublin. Repairing for all of Ireland.
However it reaches us, walk-in, posted to us, or Local Collection & Return, it is the same repair at the same price.
Covered door to door, both directions, in Dublin and local areas.
Track your collection and return within the local service area.
Collection Monday to Friday, Dublin and local areas.
A short guide so it travels safely, whichever way you send it. Read the guide →
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You approve the price
Confirmed before any work begins.
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We carry out the repair
Diagnostic time depends on the fault.
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Your device is returned with a warranty
12-month warranty on parts and workmanship.
On Mac specifically
What people usually notice The device not working properly, an unknown fault, no power, an intermittent issue, several symptoms at once, or a fault that needs professional assessment.
Decide with confidence
What our technicians have learned, written down.
Premium. High-quality replacement parts where required, fitted carefully and tested before return.
Business & Education
Fleet devices, invoicing and procurement that fits how your organisation buys.
VAT invoices standard. PO acceptance for business, schools and public sector. Asset-tag tracking and per-device repair reports. Direct invoicing to the account, with no minimum device count.
The questions people actually ask.
What does the €30 diagnostic fee cover?
It covers the deeper diagnostic time that complex faults need, such as a MacBook that will not power on, an intermittent fault, liquid damage or a logic board issue. The exact price is confirmed before any work begins, such as a cracked screen or a worn battery. If you go ahead with the quoted repair, the €30 is credited in full toward the repair cost.
Is the diagnostic fee charged if I proceed with the repair?
It is credited in full against your repair if you proceed, so it comes straight off the quoted price. It covers the diagnostic work itself only if you decide not to go ahead.
How long does diagnosis take?
Diagnostic time depends on the fault. A clear fault is quick to confirm, while a no-power or liquid-damage case takes as long as a careful diagnosis needs. We keep you updated throughout.
What happens after the fault is identified?
We confirm the correct repair path and give you an individual quote before any work begins. If the diagnostic finds more than expected, we contact you and wait for your approval; the final price is confirmed before any further work is carried out. Every completed repair carries a 12-month warranty on parts and workmanship.
Can you diagnose a MacBook that will not power on?
Yes. A MacBook that will not turn on, that boots and then restarts, or that shows several symptoms at once is exactly what the diagnostic is for. We assess it first and tell you what we find before anything is quoted.
Will my data be affected?
Diagnosis is a careful, data-first process and does not access, transfer or erase your data. If a repair path later involves storage or board-level work, we tell you before anything begins. Keeping a backup is always a sensible precaution.
Do you guarantee the fault can be repaired?
No. We do not promise a fixed outcome before diagnosis, because board-level and no-power work depends on what the assessment finds. What we do promise is an honest assessment, an individual quote before any work, and no paid work without your approval.
Can I walk in, or send the MacBook?
Both. Walk in to our Dublin 2 repair centre during opening hours, post it to us from anywhere in Ireland, or book Local Collection & Return in Dublin and local areas. Choose your MacBook model above so the diagnostic is booked against the right machine; if you are not sure which model you have, click the Apple menu and About This Mac.
Still deciding?
A human answers during opening hours — and if a repair isn't worth doing, we'll say so before you spend anything.
Talk to ExpressTechExpressTech — Independent by Choice. Irish-owned since 2007.
Visit us, or talk to us.
Dublin Repair Centre
110 Baggot Street Lower, Dublin 2
Walk in — no appointment needed
Local Collection & Return — Dublin and local areas, same price
Send it — tracked both ways
Email remains available on the contact page. Get a Quote is the primary digital route — it keeps the conversation here rather than handing it to a mail client.