The Repair Standard

What we test before returning your device

Before a device leaves the bench, we test the repaired function and the key surrounding functions affected by the repair. A repair is not finished when the part is fitted. It is finished when we have confirmed the device works.

Start your repair Our 12-month warranty

A fitted part is a step. A tested device is the result.

Anyone can swap a screen. The difference is what happens next: we check that the repair holds and that the parts around it still behave. That is what the 12-month warranty stands on, and it is why we test the same way every time.

What we check, by repair

Phone screen

Display and colour across the whole panel
Touch response to every edge and corner
Brightness and auto-brightness behaviour
Front camera and the area around it
Earpiece and speaker area
Proximity and Face ID area, where relevant
Buttons and general behaviour

Phone battery

Charging response on cable and, where fitted, wireless
Battery reporting reads correctly
Shutdown behaviour under load
Seal and fit of the new cell
Heat behaviour while charging
Day-to-day performance

Charging port

We inspect and clean first, where that is the right step
Cable fit and how firmly it seats
Charging response and connection stability
Surrounding functions that share the port area

Cleaning is tried before replacement where it is likely to solve the fault.

Laptop and MacBook

Boot and full start-up
Display and backlight
Keyboard and trackpad
Charging and battery reporting
Ports and connections
Visual condition before return

Liquid damage

Function is tested where treatment restores it
We are honest about what cannot be promised

Treatment may restore function, but corrosion can continue after a repair. Because long-term stability cannot be guaranteed, liquid damage repairs are not covered by the 12-month warranty. We explain this clearly before any work begins.

Logic board

Assessment and an individual quote before any work
No fixed outcome is promised before diagnosis

Board-level faults are assessed first. You get a quote and a clear picture before we proceed.

What testing is backed by

A 12-month warranty

Every completed repair is backed by a 12-month warranty on parts and workmanship. It covers faulty parts and workmanship, but not new accidental damage, misuse or unrelated faults after the repair. Read the warranty.

Your data stays yours

We do not access your personal data during standard hardware repairs. Your data is never accessed, transferred or erased unless you explicitly ask us to carry out a data-related service. How we keep data safe.

We ask before extra work

If testing or assessment finds something else, we contact you and wait for your approval. The final price is confirmed before any further work begins.

Our repair standard

Questions about how we repair?

Ask the team and we will come back to you.

Questions about testing

Do you test every repair before returning it?

Yes. Every device is tested before it goes back to you. We check the repaired function and the functions around it that the repair could affect, so the device leaves working, not just assembled.

What happens if testing finds another problem?

We stop and contact you. Nothing extra is repaired without your approval, and the final price is confirmed before any further work begins.

Is my data accessed while you test the device?

No. We do not access your personal data during standard hardware repairs. Testing checks that hardware functions work. Your data is never accessed, transferred or erased unless you explicitly ask us to carry out a data-related service.

Are liquid damage repairs covered by the warranty?

No. Liquid damage treatment may restore function, but corrosion can continue afterwards, so long-term stability cannot be guaranteed. Liquid damage repairs are excluded from the 12-month warranty, and we explain this clearly before any work begins.