Genuine Apple
Used where supply allows. A genuine option carries the manufacturer's own part. We are an independent repair specialist by choice, not an Apple-authorised service, and we never suggest otherwise.
Parts quality
The parts we use, and why
We use the right quality part for the device and the repair. Where part choices are available, we explain the options clearly before any work begins, so you decide with the full picture.
A part is only right if it suits the device.
Cheaper is not the goal, and neither is a badge. The goal is a part that performs, lasts and fits, chosen for this device and this repair. Where there is a real choice to make, we put it in front of you first.
The part tiers we work with
Premium OEM
High-quality replacement parts from trusted supply channels, selected for performance, reliability and fit. The same manufacturers behind many original components supply these parts.
Standard OEM
A reliable, standard-grade part where it is the right choice for the device and the repair. Chosen on merit, never as a cheap shortcut.
Soft OLED
The iPhone screen standard. We do not fit cheap LCD alternatives on OLED devices unless that option is explicitly offered, explained and approved by you.
On replacement batteries
Many high-quality replacement batteries use cells from major manufacturers such as Samsung SDI, ATL or Sunwoda. Where we offer a non-branded option, the part is selected for reliability, fit and performance, not because it is a cheap substitute. For iPhone, a Genuine Apple battery option is also available.
What the part choice is backed by
A 12-month warranty
Every completed repair is backed by a 12-month warranty on parts and workmanship. Read the warranty.
Tested before return
We test the repaired function and the functions around it before the device goes back. See what we test.
Your choice, explained
Where part options exist, we explain them clearly and confirm the price before any work begins.
Questions about parts
Do you use genuine parts?
Where supply allows, a Genuine Apple option is available. Otherwise we fit Premium OEM or Standard OEM parts chosen for the device. We only describe a part by what it actually is, never as vaguely "genuine".
Can I choose the part quality?
Where a real choice exists, yes. We explain the available options and the price for each, and you decide before any work begins.
Is a non-branded battery safe to use?
Yes. Many high-quality replacement batteries use cells from major manufacturers such as Samsung SDI, ATL or Sunwoda, and we select them for reliability, fit and performance. A Genuine Apple battery option is available for iPhone.
Why Soft OLED for iPhone screens?
Soft OLED matches the display technology these devices use, so colour, brightness and touch behave as they should. We do not fit cheap LCD on an OLED iPhone unless that option is explicitly offered, explained and approved.