Do
- Power the device off and stop using it
- Note what matters most: photos, messages, contacts, files
- Note what happened: drop, liquid, deletion, failed update
- Check whether any backup exists in iCloud or Google, even an old one
Lost data
I need my photos or data back
Whether data can be recovered depends on why it is unreachable. A dead phone with a broken screen is very different from deleted photos, and both are different from a liquid-damaged board. We assess first and tell you honestly what is realistic before any work, and with recovery no outcome can be promised until the device has been examined.
Reopens 8:00
Nationwide repairs — post it to us from anywhere in Ireland, or Local Collection & Return in Dublin and local areas
Independent by choice, Irish-owned since 2007 1,000+ Google reviews, 4.5 stars
Stop using the device. New activity can overwrite the data you want back. If it was wet, do not charge it or power it on. Do not attempt board-level work yourself, and do not run recovery apps on a failing device.
Data recovery
Recover data from supported phones, tablets, Macs and laptops. One assessment-first service: we confirm what is realistically recoverable before any work begins.
What you might be seeing
Phone is dead, photos are inside
If the device will not turn on, the data is usually still in storage. Repairing the fault often restores access.
Screen is smashed, cannot unlock it
The data is almost always fine. A screen repair usually restores access so you can back up.
It got wet and will not start
Liquid cases need corrosion treatment first. Do not charge it, that is when data is most at risk.
Deleted photos or messages
Deleted data is a different problem from a dead device, and time matters. Stop using the device and talk to us first.
Backup failed or never happened
If the device still partly works, getting a backup made safely is often the first step, before any repair.
It restarts or fails mid-transfer
An unstable device can worsen with use. Power it down and have the fault assessed before more attempts.
Likely causes, and what to do
Do not
- Do not keep using the device, new data can overwrite what you lost
- Do not factory reset, restore, or "repair" it with random software
- Do not charge or power on a device that has been wet
- Do not open the device or attempt board-level work yourself
Often recoverable, honestly assessed first
When a working phone is locked behind a broken screen or a dead battery, repairing the fault usually restores access to everything. Liquid and board-level cases are harder, and deleted data is time-sensitive. No recovery outcome can be promised before assessment, and recovery time depends on the data condition and method. We assess, tell you what is realistic, and you decide before any recovery work begins.
The repair that usually fixes it
We confirm the exact repair and price on the repair page for your model. Pick what matches your situation.
Repair the fault, regain the data
Dead battery, broken screen or charging fault: fixing it usually restores access to everything on the device.
Choose your device belowStart with a diagnostic
We confirm why the data is unreachable and what recovery is realistic before you commit. Credited if you proceed.
How diagnostics workLiquid-damaged device
Corrosion treatment comes first, and no charging in the meantime. Quick treatment protects your data too.
Liquid damage first aidHow we protect your data
Your device and data stay in our Dublin workshop, handled under our data-safe process.
How we keep data safeKnow the price before you decide
Assessment
The exact price is confirmed before any work begins — complex faults carry a €30 diagnostic, credited toward your repair.
One price, either way
Walk-in and prepay-online prices are identical. Collection and return adds a flat €30 per shipment, round trip.
No surprises
The price shown is the price paid, confirmed before work begins. No additional paid work is carried out without your approval.
Exact prices are on the repair page for your model. Choose your device below to see them.
Why ExpressTech
Independent by Choice.
Not tied to a manufacturer service queue, which is why we identify your device properly before we order, and agree the price before we start.
Irish-owned since 2007 · 1,000+ Google reviews at 4.5 stars.
The price is agreed first
You get the price before any work begins. If we find something else, we stop and tell you rather than adding it to the bill.
What it costs to find out
The exact price is confirmed before any work begins. Complex faults, including liquid damage, no-power, intermittent faults and logic board issues, carry a €30 diagnostic fee. If you go ahead with the quoted repair, the €30 is credited in full toward the repair cost. If the device cannot be repaired, no repair charge applies beyond any agreed diagnostic or assessment fee.
Turnaround you can plan around
It depends on the device. The exact time is on the repair page for your model, and we confirm it before work begins.
The warranty
12-month warranty on parts and workmanship.
Parts you can trust
Genuine Manufacturer parts available for many repairs. We’ll clearly explain the available quality choices before work begins.
Your data stays yours
We do not access your personal data during standard hardware repairs.
Fully tested before collection
Before your device comes back to you, we test the repaired function and the key functions around it.
Still not sure?
Book a diagnostic
If the cause is not clear, a diagnostic finds it. The fee is credited toward the repair if you go ahead.
All of Ireland
Based in Dublin. Repairing for all of Ireland.
Walk in without an appointment, post it to us from anywhere in Ireland, or book Local Collection & Return in Dublin and local areas.
Walk in, Dublin 2110 Baggot Street Lower. No booking needed.Local Collection & ReturnDoor-to-door courier in Dublin and local areas. €30 flat round trip, fully insured and tracked.Post it yourselfPost your device using your own courier. Our packing guide keeps it safe.
Fully insured
Covered door to door, both directions.
Fully tracked
You can see where it is at every stage.
Returned to your door in 3 to 4 working days
Collection Monday to Friday, Dublin and local areas.
Packaging guidance
A short guide so it travels safely, whichever way you send it. Read the guide →
For organisations
Business & Education
Fleet devices, invoicing and procurement that fits how your organisation buys.
Schools & universities
iPad and device fleets for education
Learn more →
Business
SME and enterprise fleets: laptops, phones, tablets
Learn more →
Public sector
Audit-ready procurement
Learn more →
IT companies
The repair team behind your SLAs
Learn more →
VAT invoices standard. PO acceptance for business, schools and public sector. Asset-tag tracking and per-device repair reports. Direct invoicing to the account, with no minimum device count.
Common questions
My phone is dead. Are my photos gone?
Usually not. On most dead devices the data is still in storage, and repairing the fault, often the battery, charging port or screen, restores access so a backup can be made. The realistic outcome becomes clear at assessment.
Can you always recover data?
No, and we will not pretend otherwise. Screen and battery cases usually end well. Liquid and board-level cases are genuinely harder, and deleted data is time-sensitive. We assess first and tell you honestly what is realistic before you spend anything on recovery work.
How long does data recovery take?
Recovery time depends on the data condition and method. A simple access repair can be quick, board-level recovery takes longer, and we give you a realistic picture at assessment rather than a promise up front.
Will you look through my data?
No. Your device is handled under our data-safe process: we access only what is needed to verify the recovery you asked for, and your device stays in our Dublin workshop. Read how we keep data safe for the full picture.
A real place, with real people
Visit us, or talk to us.
Dublin Repair Centre
Monday – Thursday8:00 – 18:00
Friday8:00 – 17:00
Saturday10:00 – 16:00
SundayClosed
110 Baggot Street Lower, Dublin 2
Walk in — no appointment needed
Local Collection & Return — Dublin and local areas, same price
Send it — tracked both ways
Call01 644 9555 · Mon–Sat
WhatsAppSend a photo of the damage
Get a QuoteA person answers — it stays inside ExpressTech
DirectionsDublin Repair Centre
Email remains available on the contact page. Get a Quote is the primary digital route — it keeps the conversation here rather than handing it to a mail client.