Business and School Repairs: How ExpressTech Works with Organisations

Organisations don't need a sales pitch — they need to know the process holds up. These are the working facts of repairing devices with ExpressTech as a business, school, public-sector body or IT support partner.

Procurement that fits your process

VAT invoices are standard. We accept purchase orders from businesses, schools and public-sector organisations. There is no minimum device count — one staff phone matters as much as a fleet.

Accountability per device

Asset-tag tracking and per-device repair reports come with the service, so your records match ours. Repairs move through the same named stages as every ExpressTech ticket — see how your repair works, step by step — and no additional paid work is carried out without approval: if we find another issue, we explain it clearly and confirm the cost before proceeding.

The no-fix commitment

There is no repair charge if the device cannot be fixed, except any agreed diagnostic or assessment fee for complex faults — agreed up front, never discovered afterwards.

Data security

We do not access, transfer or erase customer data without explicit instruction. NDAs and data handling agreements are available on request — relevant for organisations with their own data policies, safeguarding requirements or compliance obligations.

Getting devices to us

Walk-in at Dublin 2, post them yourself, use An Post at participating locations across Ireland, or arrange courier collection — the same four routes as every customer, at fleet scale where needed. Nationwide Collection & Return is typically 3 to 4 working days door to door.

Quality your users can understand

Organisations choose the same governed quality grades as everyone else — Genuine Manufacturer or ExpressTech Premium where available — and every completed repair carries the 12-month warranty on parts and workmanship.

Frequently asked questions

Do you work with schools during term time?

Yes — schools are one of our core segments, and collections can be arranged around your calendar. Start at school repairs.

Who do we talk to?

The workshop, directly — start at business device repairs or contact us.

Trusted by individuals, schools, businesses and public-sector teams across Ireland.

ExpressTech is Independent by Choice — an independent repair specialist, not affiliated with or authorised by any manufacturer. "ExpressTech Certified Refurbished" is our own in-house standard, not a manufacturer or third-party certification.