Knowledge Centre
Knowledge Centre
Articles from ExpressTech.
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Business and School Repairs: How ExpressTech Works with Organisations
PO acceptance, VAT invoicing, per-device reports, asset tags, data agreements and fleet collections — the facts of working with ExpressTech.
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ExpressTech Certified Refurbished, Explained
What Grade A actually means, what we test, how stock states work, and the promise behind every Certified device.
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Device Care: Making Your Device Last Longer
The workshop's honest guidance on batteries, screens, ports, liquid and backups — and when repair genuinely beats replacement.
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Your Data During a Repair: Exactly What We Do and Don't Touch
ExpressTech's data safety standard — what happens to your personal data during a hardware repair, and the precautions worth taking.
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Repair Times Explained: What to Expect and Why
Honest turnaround expectations for every device family — why iPhone screens take an hour, why Apple Watch timing is confirmed first, and what couri...
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How Your Repair Works, Step by Step
The exact stages every ExpressTech repair moves through — from ticket created to ready for collection — and what happens at each one.
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Phone Battery Quality Explained
What is actually inside a replacement battery, when Genuine options are available, and how ExpressTech tests every battery repair before return.
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iPhone Screen Quality Explained
OLED and LCD, what ExpressTech fits as standard, when Genuine options are available, and exactly what we test before your iPhone leaves the bench.
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Why Repair Quality Matters
The difference part quality makes to a repair's daily feel and lifespan — and how ExpressTech chooses the right quality part for every device.
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Repair Quality Explained: Genuine Manufacturer vs ExpressTech Premium
What the two ExpressTech quality grades mean, when each is available, and how we explain your options before any work begins.