Keyboard or trackpad

My keyboard or trackpad is not working

Yes, we repair and replace laptop keyboards and trackpads. Keys that stick, repeat or do nothing, a trackpad that will not click or move the cursor, or input that works one day and not the next. What is actually wrong is not always what it looks like: a trackpad can stop responding because of the battery beneath it, and a keyboard can fail because of a cable rather than the keyboard itself. On MacBook we price the repair by exact model. On Dell, HP, Lenovo and other Windows laptops the part varies by model, so we may need the model number before we can confirm price and availability, and some parts take longer to source. Surface Laptop built-in keyboards and trackpads are repaired here too. Detachable and magnetic keyboards, like those used with Surface Pro, are a different product and normally need replacing rather than repairing. Where the keyboard itself is undamaged we can sometimes repair or replace an individual key or component, though that depends on the model and the fault. If the keyboard and trackpad have both stopped, that can point to something they share rather than two separate failures, and we assess it before quoting. If another repairer has quoted you for a complete keyboard, top case or trackpad assembly, we can assess the fault and confirm what is actually required. Sometimes the whole assembly genuinely is the right fix, and we will tell you so.