Our assessment

It looks like your device is not turning on.

Next step

Which device is it?

Choose your device and we will show the exact repair, the price and how long it takes.

iPhone

See repairs and prices →

Samsung

See repairs and prices →

iPad

See repairs and prices →

Mac

See repairs and prices →

Apple Watch

See repairs and prices →

Google Pixel

See repairs and prices →

Nothing is charged before we confirm the cause, and the final price is always agreed with you first.

Is not turning onExact model · not yet known

Why we check first

More than one fault can look exactly like this, so naming a repair now risks fixing the wrong thing.

Book the assessment — you will have a clear diagnosis and a firm quote before you decide anything, and no additional paid work is carried out without your approval.

Read more about device won’t turn on

This can be several things

  • A battery that has stopped holding charge.
  • A charging fault, so the device never receives power.
  • Software, where the device has power but will not start up.
  • A mainboard fault.
  • Earlier liquid exposure.

We cannot tell which of these it is from a description, so this one starts with an assessment rather than a price. Walk in and we will look at it, no booking needed.

Repairs that may fit

Not sure which model you have?

Do not worry if you are not sure. Most customers do not know their exact model, and we will help you identify it.

  • I know my model

    Search for it directly and go straight to the repair and price.

    Choose your device

  • Show me where to find it

    Mac: engraved on the underside of the Mac.
    iPhone: Settings → General → About.
    Samsung Phone: Settings → About phone.

    More devices

    iPad: Settings → General → About, or in small print on the back.
    Apple Watch: engraved on the case back.
    Samsung Tablet: Settings → About tablet.
    Google Pixel: Settings → About phone.
    OnePlus: Settings → About device.
    Surface: Settings → System → About and the Surface app.
    Laptop: on the label on the base of the laptop.
    Game Console: on the label on the console.

  • Help me identify it

    Tell us what it looks like and roughly when you bought it. We will work it out with you.

    Ask our team

  • I am not sure

    That is completely okay. Start your repair anyway and we will identify your device during assessment if we need to.

    Bring it in

How to get it repaired

Talk to ExpressTech

Need help choosing?

Not sure whether it is the screen, battery, charging port or something else? Tell us what happened and we'll help you choose the right repair path.

Contact ExpressTech Call usWhatsApp us

We reply during opening hours.