Door-to-door device repairs. Anywhere in Ireland.

Common questions about Collection & Return.

• How much does courier collection cost?

  The courier service is €30. It is paid online when booking your courier repair. The repair cost is confirmed separately before any work begins.

• Where in Ireland do you collect from?

  After your order is placed, we organise courier collection from anywhere in Ireland. Most counties are collected within 1 to 2 working days once collection is arranged.

• How long do courier repairs take?

  Turnaround time depends on the device, fault and parts availability. We confirm the expected timing before work begins.

• Is my data safe during a courier repair?

  Yes. Repairs are hardware only. We do not access, transfer or erase your data during the repair process. We always recommend backing up before sending.

• What if my device cannot be repaired?

  We contact you before any work is carried out. If the device cannot be repaired, it is returned safely to you. We confirm any inspection or repair cost before work begins.

• Can schools and businesses use this service?

  Yes. Schools, colleges and business accounts can use courier collection, with VAT invoicing and PO acceptance available.

• Can I post my device to ExpressTech or use my own courier?

  Yes. You can send the device to our Dublin 2 store using your own postal service or courier. The address is ExpressTech, 110 Baggot Street Lower, Grand Canal Dock, Dublin 2, D02 TY44, Ireland. When the device arrives, we create the repair ticket and you receive text and email updates as it moves through each stage. The repair cost is confirmed before any work begins. You can pick up the repaired device from the store at no extra charge, or ask us to courier it back, with the return courier charge of €30 when ExpressTech arranges the return.