Dell Laptop Diagnostic

Visit us today — most common repairs are completed same day. Local Collection & Return in Dublin and local areas, 3–4 working days door to door.

Diagnostic time depends on the fault.

€30 – €190assessment feeapproval before any work · no additional paid work without your say-so
Assessment firstTurnaround
Approval firstBefore any paid work
Data safeNot accessed during repair

Nationwide repairs — post it to us from anywhere in Ireland, or Local Collection & Return in Dublin and local areas

Confirm yours first

This service comes in more than one version — for example a colour, exact model or service option. To make sure the right part is booked at the right price, confirm yours with us first. It takes a minute on WhatsApp.

Depending on yours: €30 – €190. The exact price is confirmed before anything is booked.

Send a photo of the device or its model details and we’ll identify exactly what’s needed. We reply during opening hours.

Not sure? Ask us first on WhatsApp or call

Pay online when you book, or pay after we confirm the repair — both are fine.

The exact price is confirmed before any work begins — complex faults carry a €30 diagnostic, credited toward your repair.

What this repair includes

Full fault diagnosis by our technicians
Clear quotation before any repair
Diagnostic fee credited in full toward the repair cost if you go ahead
No additional paid work without customer approval
Updates by text and email throughout

Why choose ExpressTech for this repair

The price is agreed first

You get the price before any work begins. If we find something else, we stop and tell you rather than adding it to the bill.

What it costs to find out

The exact price is confirmed before any work begins. Complex faults, including liquid damage, no-power, intermittent faults and logic board issues, carry a €30 diagnostic fee. If you go ahead with the quoted repair, the €30 is credited in full toward the repair cost. If the device cannot be repaired, no repair charge applies beyond any agreed diagnostic or assessment fee.

Turnaround you can plan around

Diagnostic time depends on the fault.

The warranty

No additional paid work is carried out without your approval. Any repair that follows carries the 12-month warranty on parts and workmanship.

Parts you can trust

Genuine Manufacturer parts available for many repairs. We’ll clearly explain the available quality choices before work begins.

Your data stays yours

We do not access your personal data during standard hardware repairs.

Fully tested before collection

Before your device comes back to you, we test the repaired function and the key functions around it.

Before you visit

  • Keep a backup if you can — we recommend it as a general precaution before any repair. Your data is never accessed, transferred or erased during standard hardware repairs.
  • Know your device passcode — before handover we test the repaired function and the key surrounding functions on the device itself.
  • Bring your charger if you can — charging behaviour is part of what we test before return.
  • Walking in? We’re at 110 Baggot Street Lower, Dublin 2 — no appointment needed.
  • Using Local Collection & Return? Book the previous business day or before 10:00am for same-day collection where available in eligible Dublin city areas, subject to repair type and courier availability; collection and return typically takes 3–4 working days door to door.

Common questions about Dell Laptop Diagnostic

How long does this repair take?

Typical turnaround: Same day for most models, subject to part availability. We confirm timing with you before any work begins.

Will I lose any data?

No. We do not access your personal data during standard hardware repairs. Your data is never accessed, transferred or erased.

What warranty applies if I go ahead with a repair?

If a repair goes ahead after this service, it carries the 12-month warranty on parts and workmanship.

Can I walk in without booking?

Yes. Visit our store at 110 Baggot Street Lower, Dublin 2. No appointment needed.

Do you offer nationwide service?

Yes. Every repair is completed at our Dublin 2 workshop. Post your device to us from anywhere in Ireland, or book Local Collection & Return for tracked collection and return in Dublin and local areas, typically 3 to 4 working days door to door.

Do you provide a VAT invoice?

Yes. A VAT invoice is issued automatically on every repair.

What should I do right now?

Book the assessment — you will have a clear diagnosis and a firm quote before you decide anything, and no additional paid work is carried out without your approval.

Book your assessment

For businesses, schools and public-sector teams

Repairing for a business, school or public-sector team? VAT invoice on every repair, PO acceptance, asset-tag tracking and approved staff walk-in support. Suitable for one device or batch repairs. Tested before return. Direct invoicing or prepay online by an approver.

Post it yourself

Send your device with any postal or courier service you prefer, and we repair it at our Dublin 2 workshop. Include a note with your name, phone number and what’s happening — and let us know on WhatsApp before you post it, so we know to expect it and can confirm the price first.

Prefer collection instead? Local Collection & Return covers Dublin and local areas, door to door — €30 flat per shipment, round trip, tracked and insured.

Visit our Dublin city centre store

Walk in during opening hours. We confirm the repair and timing before any work begins.

Not sure which repair you need? WhatsApp or email us with your model and the issue. We will reply during opening hours.

Address 110 Baggot Street Lower, Grand Canal Dock, Dublin 2, D02 TY44
Phone 01 644 9555
Hours Mon to Thu 8:00 to 18:00 · Fri 8:00 to 17:00 · Sat 10:00 to 16:00 · Sun Closed

We reply during opening hours.

Diagnostics

€30 – €190 Confirm yours first