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Our repair services
iPhone part replacements are guaranteed for the Lifetime of the Device. Warranty is strictly limited to the replacement of the parts. This covers all iPhone parts repaired or replaced that malfunction, or do not work as intended or designed; EXCEPT in situations that are outlined below:
Newly installed parts in all Devices are guaranteed for 12 months from the installation date. This covers any laptop, phone or tablet screen and/or LCD and other repaired or replaced parts that malfunction or do not work as intended or designed.
We stand behind our tech services for 30 days from the service completion date. If the problem you are having is a direct repetition of the exact problem which caused you to request service from us, then you are eligible for our warranty.
Repairs that do not include a component replacement are under warranty for 30 days. Motherboard parts (chips) that are replaced are under warranty for 90 days. EXCEPT in situations that are outlined below:
Due to the fickle nature of water damage, we can only warranty liquid damage repairs for 30 days, even if they are successful. In cases of irreparable Devices, a water damage cleaning fee will be deducted from any refund. In cases where further repair is needed, additional costs may be incurred.
We provide a warranty on all repairs because of our confidence in our high-quality parts and our technician’s abilities to perform repairs properly. We cannot, however, use this warranty to cover further damage caused to a Device after the repair because this is not a result of either the hardware being faulty/defective or our technicians improperly installing it. Issues with other parts and functions of the equipment since repair are not covered.
If your Device shows evidence of having been tampered with, broken warranty seals, or damaged as a result of an additional repair or attempted repair after being serviced by ExpressTech, then the warranty is void.
Warranty is strictly limited to the parts and/or service paid for. Software issues, data and changes to your Device (including hardware, software and/or antivirus protection program) are not covered. The warranty is valid only for the specific Device repaired and the original customer. It is not transferable across Devices or if it is sold or given to another individual. Warranty claims can only be processed and approved by our repair centre technicians. Please return your Device to our repair centres, with your original sales receipt.
If you would like to submit your Device for a Warranty Claim, don't hesitate to contact us; we will be happy to assist you.