As we continue to monitor the situation with Coronavirus (COVID-19), we're taking measures to keep our customers and employees safe.

FAQ

Your smartphone, iPhone, MacBook, Smartphone or iPad is precious to you.  ExpressTech technicians undergo strict training and regular testing to ensure they have the experience and qualifications to repair all leading devices. With nearly 250,000+ repairs to date, we are the trusted repair service in Ireland.

We pride ourselves on an fast repair service. iphone devices can be repaired in-store within 45-60 minutes,  iPads next day and Mac Computers are between 24-48 hours.

There is a lifetime warranty on most iPhone screen repairs repairs. Please check our terms and conditions for more details.

Whilst your device is in safe hands with us, it is always recommended that you back-up your device and reset back to the factory settings before hand for security purposes. 

On average, in-store repairs take 45 minutes!

Our most popular service. We are conveniently located on Baggot Street, Dublin 2, COVID-secure, walk-in repair store. Our in-store service allows you to have your phone repaired while you wait or get a coffee close by.!

Our walk-in service allows you to have your iPhone repaired while you wait! Other repairs may take 4-24 hours depending on the device and issue

Our courier Collect and Deliver service is for Dublin (4-24 hours) and the rest of Ireland (3-5 days), and will enable your device to be collected, repaired and returned within the same-day for iPhone & smartphones. Next day for iPads and tablets, MacBooks take 2-5 days. 

Like most third-party repair services, use of our service can void your manufacturer’s warranty. The good news is we provide our own warranty for all our repairs! 

Yes, we need to replace the screen and LCD regardless of the size of the crack in your screen and all our iPhonescreen replacements come with a lifetime warranty!

ExpressTech is the alternative, independent repair service to Apple, and it's subsidiary suppliers. We are a fast service that uses the highest quality parts that are quality controlled.

Although we are an alternative repair service to we use the best available compatible screen/parts. Our parts are tested to ensure durability and safety. We are confident in the quality of our iPhone screens that we offer a lifetime warranty and 12 months for other brands!

Providing the technician with your passcode before a repair service is entirely up to you, we will need the passcode! We do advise our customers to give this information as our technicians need to test that the device is in full working and the repair is complete!

Certain repairs, the technician will need a password. You can reset your device back to the factory settings beforehand for security purposes.

Your device will undergo a series of tests that include touch sensitivity and camera. At no time, a technician would access your personal information or intrude on your privacy.

You can view our privacy policy here.

Yes, you can use our mail-in device to ExpressTech. A convenient way for everyone to access our specialist tech repair services from anywhere in Ireland. Visit Expresstech.ie to book your repair and arrange to mail your damaged device to our Dublin City Service Centre where we will repair your device and return it to you via An Post or our partner courier service, 3-5 days turnaround.

We enjoy helping people with their devices – sharing our knowledge, offering useful tips and troubleshooting problems. If there's something you're unsure about after a repair, please get in touch so that we can help you. You can also check out our blog where we share technology tips, reviews and news.

BE THE FIRST TO KNOW